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Author Topic: Presale Questions/Problems - Wed AM - Post Them Here  (Read 20990 times)
TonyBClubManager
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« on: August 11, 2010, 08:18:21 am »

Post your questions or issues with the presale here and your fellow fans will try to help you and Mellencamp.com will be checking this thread every few minutes.

BEFORE POSING A QUESTION REREAD THE FOLLOWING PAGES

They have been updated extensively and include most answers.
http://www.mellencamp.com/news.html?n_id=718
http://www.mellencamp.com/news.html?n_id=733

PASSWORDS WILL APPEAR 10 MINUTES BEFORE THE PRE SALE BEGINS REFRESH YOUR BROWSER ON THE TOUR PAGE TO SEE THEM WHEN YOU ARE LOGGED IN
« Last Edit: August 11, 2010, 08:42:08 am by TonyBClubManager » Logged

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sarahsullivan
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« Reply #1 on: August 11, 2010, 08:22:44 am »

Tony~ I just noticed on my profile page it says the local time is 7:51 am when in fact the time is 8:51 am. Is this going to affect what time the password shows up on the tour page?
I want to buy my tickets this morning and hope I'm not an hour late because of the incorrect time. I'm in Indiana on EST. Help! I'm panicked!
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sarahsullivan
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« Reply #2 on: August 11, 2010, 08:30:01 am »

Also, can we buy a companion ticket with a VIP package?
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TonyBClubManager
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« Reply #3 on: August 11, 2010, 08:40:41 am »

Also, can we buy a companion ticket with a VIP package?

Yes, as is noted on the two main ticket pages, it is a 4 ticket limit per order, including VIP.
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littlesusie39
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« Reply #4 on: August 11, 2010, 08:49:46 am »

Got the secret password!! Cool; logged in to ticketmaster, hoping the crazy  "Word" isn't hard to spell!
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islandmike
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« Reply #5 on: August 11, 2010, 09:01:06 am »

i logged in, got the Cleveland password, enter it, go to sale page, then it tells me Mellencamp is not on sale.
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ksteele764
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« Reply #6 on: August 11, 2010, 09:09:06 am »

Password is not working for South Bend!
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krisp
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« Reply #7 on: August 11, 2010, 09:09:29 am »

I can't get in on the Cleveland site either, called and they can't do the tickets by phone with it being online only, help!
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geislesa
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« Reply #8 on: August 11, 2010, 09:11:28 am »

Password is not working for South Bend!


Yep, I'm getting same thing:
 The entered Password is incorrect. Access Denied.   Angry

I've entered it every conceivable way possible.

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TonyBClubManager
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« Reply #9 on: August 11, 2010, 09:16:58 am »

South Bend Box Office entered wrong password, password for south bend pre sale is AGRACEFULFALL
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TonyBClubManager
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« Reply #10 on: August 11, 2010, 09:19:59 am »

i logged in, got the Cleveland password, enter it, go to sale page, then it tells me Mellencamp is not on sale.

CLEVELAND

We had to use a new link:
http://ev15.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=JOH&linkID=psq&shopperContext=&caller=&appCode

Enter your password then you will get it. Click the name John Mellencamp
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mellenheadinohio
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« Reply #11 on: August 11, 2010, 09:28:44 am »

i'm only able to pull up premiums package for Cleveland
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krisp
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« Reply #12 on: August 11, 2010, 09:29:56 am »

Thanks, but the Cleveland link is now timing out, going to a blank page.  Honestly, about to cry here Cry  These tickets are our 20th anniversary present.

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sarahsullivan
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« Reply #13 on: August 11, 2010, 09:32:37 am »

why can't I order a Premium package for Indy? It won't give me a place for the password. The only spot for the password is next to regular tix.  I've tried it just about every way possible.
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TonyBClubManager
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« Reply #14 on: August 11, 2010, 09:37:45 am »

why can't I order a Premium package for Indy? It won't give me a place for the password. The only spot for the password is next to regular tix.  I've tried it just about every way possible.


Premium Tickets are a PUBLIC PRESALE no password required.
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