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Author Topic: 2019 Mellencamp Tour Presale Help  (Read 7931 times)
TonyBClubManager
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« on: September 19, 2018, 08:47:44 am »

Here is more information about how our pre-sale works and helpful links.
Details and explanations of our ticket program, including how to get the pre sale password, is available here:
http://www.mellencamp.com/news.html?n_id=2031
Details about Premium Ticket Packages are available here:
http://www.mellencamp.com/news.html?n_id=2032

MELLENCAMP.COM PRE-SALE INSTRUCTIONS
Step 1 - Register to become a free member of the Mellencamp.com Community through the COMMUNITY page on Mellencamp.com.

Step 2 - Consult the details of your show on the TOUR page to see the date and time of your pre-sale. Click the blue information icon for complete details about your show.

Step 3 - Return to Mellencamp.com the morning of your show's pre-sale and log into the website.

Step 4 - On the TOUR page, approximately 10 minutes before the pre-sale begins, we will post a pre-sale ticket password ONLY for logged in members. You MUST REFRESH the TOUR page in your browser to see the password, it will appear in the column next to whichever show you choose.

Step 5 - Click the link to go to the online ticket seller and enter the password where required to gain access to the pre-sale and then complete your purchase.

TIP: We suggest you click the pre-sale tickets link for your show and pre-register with the ticket seller before our pre-sale begins to avoid any check out issues during your purchase.

TIP: There are often other pre-sales for John's show. You might try to find and use the passwords from those pre-sales. Credit card companies, venues, tour promoters, ticket sellers often all have their own pre-sales separate from our Mellencamp.com offering.

Typically there is a 4 ticket limit per Community Member per show (many shows on the Sad Clowns & Hillbillies tour will have a 6 ticket limit). Our pre-sale has a limited number of tickets and will likely sell out. Tickets are first come, first served and there are no guarantees that you will get a ticket through our pre-sale.
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HAVE MORE QUESTIONS? COULD NOT FIND THE ANSWER? CONTACT US:
Need help? Have questions? You will get a quicker answer using one of the following two methods.
Email help@mellencamp.com or
Post in the Tickets forum on the Community

Thanks for your email!
TonyB & SharonC - John Mellencamp's WebTeam
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TonyB Webmaster, Mellencamp.com
Email help@mellencamp.com for assistance or questions!
danbuzza
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« Reply #1 on: September 19, 2018, 08:53:18 am »

Youngstown says tix not available until October 1st.  Can you help with this?
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dodge9
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« Reply #2 on: September 19, 2018, 08:55:08 am »

Yes trying for Youngstown too... please help!
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Jujube14
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« Reply #3 on: September 19, 2018, 09:05:55 am »

cant get any for Fort Myers either, says tickets not on sale til SEPT 21.  HELP!
« Last Edit: September 19, 2018, 09:07:43 am by Jujube14 » Logged
veggievixen
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« Reply #4 on: September 19, 2018, 09:08:24 am »

State theatre not working...any suggestions?
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jkurtwood
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« Reply #5 on: September 19, 2018, 09:09:00 am »

No presale password for Orlando?  All I see is "other".
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janyoungblood
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« Reply #6 on: September 19, 2018, 09:09:48 am »

No presale password for Louisville.  It just says other. 
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dodge9
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« Reply #7 on: September 19, 2018, 09:10:20 am »

Whew refreshed... finally worked and folks asking... other IS the password
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kimsuep
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« Reply #8 on: September 19, 2018, 09:11:47 am »

Trying for Youngstown too.  No code appearing
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jakesmom204
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« Reply #9 on: September 19, 2018, 09:24:20 am »

Website problem for Youngstown. I have everything entered. Hit submit. Page will not scroll down to see the final information to confirm and finish the sale. Im screwed out of a 2nd row ticket.
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dodge9
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« Reply #10 on: September 19, 2018, 09:26:13 am »

happened to me...make the size of your screen smaller... had to go to 75% to see it to hit submit
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jakesmom204
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« Reply #11 on: September 19, 2018, 09:29:03 am »

I got it! I went back to it and somehow changed the screen size.  Still don't know how I did it. LOL.
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dodge9
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« Reply #12 on: September 19, 2018, 09:32:36 am »

glad you got it!  It was definitely a frustrating process!  I got second row!
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sharonc
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« Reply #13 on: September 19, 2018, 09:37:22 am »

No presale password for Louisville.  It just says other. 

other is the password Smiley
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TonyBClubManager
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« Reply #14 on: September 19, 2018, 09:48:23 am »

State theatre not working...any suggestions?

State Theater is a very unique ticket system, look for the giant blue bar across the bottom of the browser, select the Mellencamp show from the drop down on the bottom right, put the password in and continue purchase.
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