Please tell me this is not standard practice! I hope there is some remedy to this other than being forced to pay double for tickets myself and others bought in good faith. I participated in the presale for the Savannah, GA show and followed the rules just like everyone else. I selected $125 seating tickets. I was lucky and got third row seats to the show. I received this message from the ticket sellers website:
Dear John Mellencamp Fans:
Thank you for participating in the presale for the John Mellencamp performance at Savannah Civic Center’s Johnny Mercer Theatre on November 11th.
Regrettably, the system allowed you to purchase tickets in the VIP seating area without being charged the VIP price of $250 per ticket plus convenience fees. We have two available options to correct this error:
We can relocate you to the best possible seating for the price you have paid, no further back than Row K in the Orchestra sections. We will make every attempt to select seats that are similar to your original selection (on an aisle, on a particular side of the venue, etc.)
If you would like to pay the difference in price to keep your original seating, please reply to this email and confirm that you have agreed to being charged an additional $125 per ticket on the credit card used at the original time of purchase.
We must receive your decision by no later than Tuesday, August 9th at 5pm. If you have not expressly agreed to paying the difference in price by this time, your seats will be relocated.
Please accept our sincerest apologies for any and all inconvenience.
Thank You, eTix Customer Support [/i] [/i]
I believe at most we should be asked to pay half the additional cost for their mistake, not the full amount. I would like someone from the John Mellencamp community please back us up on this one and get back with me. Thanks, Bob
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