John Mellencamp Community

MELLENCAMP.COM ANNOUNCEMENTS => Announcements & Updates => Topic started by: TonyBClubManager on September 19, 2018, 08:47:44 am



Title: 2019 Mellencamp Tour Presale Help
Post by: TonyBClubManager on September 19, 2018, 08:47:44 am
Here is more information about how our pre-sale works and helpful links.
Details and explanations of our ticket program, including how to get the pre sale password, is available here:
http://www.mellencamp.com/news.html?n_id=2031
Details about Premium Ticket Packages are available here:
http://www.mellencamp.com/news.html?n_id=2032

MELLENCAMP.COM PRE-SALE INSTRUCTIONS
Step 1 - Register to become a free member of the Mellencamp.com Community through the COMMUNITY page on Mellencamp.com.

Step 2 - Consult the details of your show on the TOUR page to see the date and time of your pre-sale. Click the blue information icon for complete details about your show.

Step 3 - Return to Mellencamp.com the morning of your show's pre-sale and log into the website.

Step 4 - On the TOUR page, approximately 10 minutes before the pre-sale begins, we will post a pre-sale ticket password ONLY for logged in members. You MUST REFRESH the TOUR page in your browser to see the password, it will appear in the column next to whichever show you choose.

Step 5 - Click the link to go to the online ticket seller and enter the password where required to gain access to the pre-sale and then complete your purchase.

TIP: We suggest you click the pre-sale tickets link for your show and pre-register with the ticket seller before our pre-sale begins to avoid any check out issues during your purchase.

TIP: There are often other pre-sales for John's show. You might try to find and use the passwords from those pre-sales. Credit card companies, venues, tour promoters, ticket sellers often all have their own pre-sales separate from our Mellencamp.com offering.

Typically there is a 4 ticket limit per Community Member per show (many shows on the Sad Clowns & Hillbillies tour will have a 6 ticket limit). Our pre-sale has a limited number of tickets and will likely sell out. Tickets are first come, first served and there are no guarantees that you will get a ticket through our pre-sale.
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HAVE MORE QUESTIONS? COULD NOT FIND THE ANSWER? CONTACT US:
Need help? Have questions? You will get a quicker answer using one of the following two methods.
Email [email protected] or
Post in the Tickets forum on the Community

Thanks for your email!
TonyB & SharonC - John Mellencamp's WebTeam


Title: Re: 2019 Mellencamp Tour Presale Help YOUNGSTOWN IS NOT SHOWING AVAILABLE
Post by: danbuzza on September 19, 2018, 08:53:18 am
Youngstown says tix not available until October 1st.  Can you help with this?


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: dodge9 on September 19, 2018, 08:55:08 am
Yes trying for Youngstown too... please help!


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: Jujube14 on September 19, 2018, 09:05:55 am
cant get any for Fort Myers either, says tickets not on sale til SEPT 21.  HELP!


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: veggievixen on September 19, 2018, 09:08:24 am
State theatre not working...any suggestions?


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: jkurtwood on September 19, 2018, 09:09:00 am
No presale password for Orlando?  All I see is "other".


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: janyoungblood on September 19, 2018, 09:09:48 am
No presale password for Louisville.  It just says other. 


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: dodge9 on September 19, 2018, 09:10:20 am
Whew refreshed... finally worked and folks asking... other IS the password


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: kimsuep on September 19, 2018, 09:11:47 am
Trying for Youngstown too.  No code appearing


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: jakesmom204 on September 19, 2018, 09:24:20 am
Website problem for Youngstown. I have everything entered. Hit submit. Page will not scroll down to see the final information to confirm and finish the sale. Im screwed out of a 2nd row ticket.


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: dodge9 on September 19, 2018, 09:26:13 am
happened to me...make the size of your screen smaller... had to go to 75% to see it to hit submit


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: jakesmom204 on September 19, 2018, 09:29:03 am
I got it! I went back to it and somehow changed the screen size.  Still don't know how I did it. LOL.


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: dodge9 on September 19, 2018, 09:32:36 am
glad you got it!  It was definitely a frustrating process!  I got second row!


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: sharonc on September 19, 2018, 09:37:22 am
No presale password for Louisville.  It just says other. 

other is the password :)


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: TonyBClubManager on September 19, 2018, 09:48:23 am
State theatre not working...any suggestions?

State Theater is a very unique ticket system, look for the giant blue bar across the bottom of the browser, select the Mellencamp show from the drop down on the bottom right, put the password in and continue purchase.


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: TonyBClubManager on September 19, 2018, 09:49:09 am
cant get any for Fort Myers either, says tickets not on sale til SEPT 21.  HELP!

Fort Myers is up but it's a quirky system. Look for the presale promo code box in the top right corner.


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: TonyBClubManager on September 19, 2018, 09:49:59 am
Yes trying for Youngstown too... please help!

Youngstown is working I got to final purchase page in a PC browser, as other commenters have suggested you might have to resize your text in your browser to see everything.


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: TonyBClubManager on September 19, 2018, 09:50:31 am
No presale password for Orlando?  All I see is "other".

other is the presale password for this tour, since it is part of the album title


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: TonyBClubManager on September 19, 2018, 09:50:42 am
No presale password for Louisville.  It just says other. 

other is the presale password for this tour, since it is part of the album title


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: veggievixen on September 19, 2018, 09:56:41 am
Thanks Tony, they were having issues at 10am and that was not working either, it's up now!


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: lciaccio on September 19, 2018, 10:04:51 am
I am following instructions and don't see the rockford presale code. Can yo
u help me?


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: supdyke on September 19, 2018, 10:05:24 am
I don't see Peoria's password


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: karenbsparks on September 19, 2018, 10:08:35 am
I can't seem to locate the Nashville presale code


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: Sk8ingMellenhead on September 19, 2018, 10:09:22 am
Ticketmaster isn't accepting "other" as the presale psw  under the "Artist Presale" heading.  :o


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: TSAGER61 on September 19, 2018, 10:10:01 am
I went in to the Nashville sale at 10 am. It is showing no tickets available for the artist presale,



Title: Re: 2019 Mellencamp Tour Presale Help
Post by: Otto70 on September 19, 2018, 10:12:05 am
Ticketmaster keeps saying no tickets are available and I got a pop up that I had gotten the artist code correct... what is up?


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: TSAGER61 on September 19, 2018, 10:14:39 am
Nashville has now flipped to presale starting at noon on their site.


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: satcr1973 on September 19, 2018, 10:18:06 am
The password "other" did not work for the first 13 minutes.  When it did finally work, tickets for the presale were gone.  Someone really dropped the ball here.


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: dwfred on September 19, 2018, 10:18:59 am
Finally Rockford opened up, kept getting wrong code / error message. Surely there has to be a better way and don't call me Shirley.     :D


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: craigscott113 on September 19, 2018, 10:36:59 am
Nashville is not working.  It accepts the password, but only has the vip tickets.  The Ticketmaster sales line states "Phone Pre-sale starts at 12PM".  Is this also the case for the ticketmaster website now? 


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: sharonc on September 19, 2018, 10:52:05 am
Nashville is not working.  It accepts the password, but only has the vip tickets.  The Ticketmaster sales line states "Phone Pre-sale starts at 12PM".  Is this also the case for the ticketmaster website now? 

Keep trying I just pulled up two tickets.  Tickets can be in people's carts and then they release them.


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: Kjilld on September 19, 2018, 11:00:57 am
Where is the Memphis presale PW?


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: Kjilld on September 19, 2018, 11:01:25 am
Where is the Memphis presale PW?


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: sharonc on September 19, 2018, 11:24:50 am
Where is the Memphis presale PW?

the pre sale code is - other


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: Kjilld on September 19, 2018, 11:35:38 am
Still need help for Memphis PW


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: ahometowngirl on September 19, 2018, 12:08:40 pm
i am havigng trouble with nashville too.  do you have any advice?  did you ever get it to work?


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: Kjilld on September 19, 2018, 12:23:57 pm
No I haven’t and I’m freaking out a little.


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: sharonc on September 19, 2018, 12:44:47 pm
Still need help for Memphis PW

The password is other


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: ntm0128 on September 26, 2018, 09:06:21 am
password other does not work for beacon


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: sharonc on September 26, 2018, 09:08:26 am
password other does not work for beacon

That is the password.  Keep trying!


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: Ashdavis1 on September 26, 2018, 09:11:19 am
I can’t get beacon theatre tix to work. Says not avaialble. Any help??


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: sharonc on September 26, 2018, 09:14:40 am
We are in touch with the venue trying to get it fixed.


Title: Re: 2019 Mellencamp Tour Presale Help
Post by: kerryanne105 on September 27, 2018, 11:23:18 am
Just got 6 tickets for the Beacon for the 27th and there were available seats for the 26th as well.