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Author Topic: VIP Package  (Read 4004 times)
Biglare
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« on: March 09, 2011, 09:42:24 am »

Purchased 2 VIP Package tix for the Jacksonville show. Show was super. Seats were great but still have not received package items. When will they arrive, since the show was 3/5/11
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TonyBClubManager
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« Reply #1 on: March 09, 2011, 12:56:28 pm »

Purchased 2 VIP Package tix for the Jacksonville show. Show was super. Seats were great but still have not received package items. When will they arrive, since the show was 3/5/11

Drop us an email at help@mellencamp.com and I can walk you through how to get your redemption email and how to redeem your items.
Thanks
Tony
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mae
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« Reply #2 on: April 13, 2011, 07:41:25 pm »

I purchased 4 premium tickets to the show in Edmonton, Alberta and found the process for redeeming for the products extremely frustrating and only 2 codes entered ever went to the zero amount 2 left were showing I owed the 250.00 ticket price after an hour I am still not sure if i will be getting what I paid for.   Have even sent my comment to fanfire as was written and have not heard a word from them.  The process could relieve the frustration if I was just sent a email and asked what sizes for t shirts and where to mail the items.  If do not recieve items will not attend anymore of his concerts as will leave me with feeling of being ripped off!
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TonyBClubManager
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« Reply #3 on: April 14, 2011, 07:08:21 am »

I purchased 4 premium tickets to the show in Edmonton, Alberta and found the process for redeeming for the products extremely frustrating and only 2 codes entered ever went to the zero amount 2 left were showing I owed the 250.00 ticket price after an hour I am still not sure if i will be getting what I paid for.   Have even sent my comment to fanfire as was written and have not heard a word from them.  The process could relieve the frustration if I was just sent a email and asked what sizes for t shirts and where to mail the items.  If do not recieve items will not attend anymore of his concerts as will leave me with feeling of being ripped off!

I replied to you with instructions on how I can help confirm you get your stuff. Please reply back to me on that email and I will get you squared away.
Thanks
Tony
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