John Mellencamp Community

MELLENCAMP.COM ANNOUNCEMENTS => Ticket & Tour Questions => Topic started by: mickey18 on August 12, 2010, 12:27:59 am



Title: St Louis Tour Club Package Tickets Problem
Post by: mickey18 on August 12, 2010, 12:27:59 am
I followed all your instructions, got the password got to MetroTix, and clicked on the buy TOUR package for $250, entered password, gave me VIP seats but now the TOUR PACKAGE...does that mean the special package offer is sold out already and all I can get our VIP seats at the Fox Theatre???  It doesn't say their sold out and the link is still there.

I didn't check out and lost the seats because the fee was show only $125.00/seat/

They also have an option to buy the downloaded album for $10.00 that link wasn't working either. When I clicked on it I got an error page that said try again. 

I know I'm late getting to this today, just couldn't get to it...hopefully I didn't lose out.

Anyone else having problems with St. Louis?  Help!!!

Mickey


Title: Re: St Louis Tour Club Package Tickets Problem
Post by: mickey18 on August 12, 2010, 12:46:36 am
I tried again and this time two options appeared one saying VIP and the other VIP Package, don't know why two options didn't appear the first time. 

The album download for $10.00 still didn't work.   

For Tony: It said the package was "will call" only, so do I get the other items that same night at the box office window or are they mailed out before the show? 

Thanks,
Mickey


Title: Re: St Louis Tour Club Package Tickets Problem
Post by: jm_walktall on August 12, 2010, 06:02:40 am
I never did see VIP seats for St Louis, at the $250 price. I feel lucky to have ended up with 10th row seats in the second section. And that was after 40 minutes of pulling up 3rd section Row Z!!

All in all, I am extremely happy with my seats for all the shows I will be attending! Even St Louis ;)


Title: Re: St Louis Tour Club Package Tickets Problem
Post by: TonyBClubManager on August 12, 2010, 09:29:09 am
I tried again and this time two options appeared one saying VIP and the other VIP Package, don't know why two options didn't appear the first time. 

The album download for $10.00 still didn't work.   

For Tony: It said the package was "will call" only, so do I get the other items that same night at the box office window or are they mailed out before the show? 

Thanks,
Mickey


I can't help with the $10 download, but most likely you will get an email next Tuesday (when the album comes out) with the download link. If not you probably should contact MetroTix.

Be careful when saying VIP for the St. Louis/Fox show as they have seating sections named VIP that have NOTHING to do with our Premium Ticket Packages!

The Premium Packages are will call pick up for the ticket night of show. The merchandise and items included with the package will be shipped to you directly.


Title: Re: St Louis Tour Club Package Tickets Problem
Post by: TonyBClubManager on August 12, 2010, 09:31:51 am
I never did see VIP seats for St Louis, at the $250 price. I feel lucky to have ended up with 10th row seats in the second section. And that was after 40 minutes of pulling up 3rd section Row Z!!

All in all, I am extremely happy with my seats for all the shows I will be attending! Even St Louis ;)

The Premium tickets were supposed to be an option on the St. Louis page. When it wasn't we had to reconfigure the TOUR page to link to the Mellencamp.com show detail page from which we posted the link for Packages and the link for presale. We had to do the same thing for South Bed.


Title: Re: St Louis Tour Club Package Tickets Problem
Post by: mickey18 on August 24, 2010, 10:20:27 pm
My order confirmation says John Mellencamp - VIP PKG and I paid $250 per seat, can I assume that I bought the right package? I believe the other tickets listed as VIP were $125/each. 

My seats are great front ctr, first row in ORCH section, so excited


Title: Re: St Louis Tour Club Package Tickets Problem
Post by: TonyBClubManager on August 25, 2010, 06:53:30 am
My order confirmation says John Mellencamp - VIP PKG and I paid $250 per seat, can I assume that I bought the right package? I believe the other tickets listed as VIP were $125/each. 

My seats are great front ctr, first row in ORCH section, so excited


Correct, if your tickets cost $250 each you got the Premium Package tickets.