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Title: VIP Package Post by: Biglare on March 09, 2011, 09:42:24 am Purchased 2 VIP Package tix for the Jacksonville show. Show was super. Seats were great but still have not received package items. When will they arrive, since the show was 3/5/11
Title: Re: VIP Package Post by: TonyBClubManager on March 09, 2011, 12:56:28 pm Purchased 2 VIP Package tix for the Jacksonville show. Show was super. Seats were great but still have not received package items. When will they arrive, since the show was 3/5/11 Drop us an email at [email protected] and I can walk you through how to get your redemption email and how to redeem your items. Thanks Tony Title: Re: VIP Package Post by: mae on April 13, 2011, 07:41:25 pm I purchased 4 premium tickets to the show in Edmonton, Alberta and found the process for redeeming for the products extremely frustrating and only 2 codes entered ever went to the zero amount 2 left were showing I owed the 250.00 ticket price after an hour I am still not sure if i will be getting what I paid for. Have even sent my comment to fanfire as was written and have not heard a word from them. The process could relieve the frustration if I was just sent a email and asked what sizes for t shirts and where to mail the items. If do not recieve items will not attend anymore of his concerts as will leave me with feeling of being ripped off!
Title: Re: VIP Package Post by: TonyBClubManager on April 14, 2011, 07:08:21 am I purchased 4 premium tickets to the show in Edmonton, Alberta and found the process for redeeming for the products extremely frustrating and only 2 codes entered ever went to the zero amount 2 left were showing I owed the 250.00 ticket price after an hour I am still not sure if i will be getting what I paid for. Have even sent my comment to fanfire as was written and have not heard a word from them. The process could relieve the frustration if I was just sent a email and asked what sizes for t shirts and where to mail the items. If do not recieve items will not attend anymore of his concerts as will leave me with feeling of being ripped off! I replied to you with instructions on how I can help confirm you get your stuff. Please reply back to me on that email and I will get you squared away. Thanks Tony |