John Mellencamp Community

MELLENCAMP.COM ANNOUNCEMENTS => Tech Support => Topic started by: stepshel81 on February 14, 2019, 09:42:58 am



Title: CD Redemption Issues
Post by: stepshel81 on February 14, 2019, 09:42:58 am
I bought VIP tickets which included the new CD. I got the email to redeem the new CD and have not received it in the mail, yet. I tried emailing the help email and it came back with a delayed delivery and then said that it could not be delivered. What do I do?


Title: Re: CD Redemption Issues
Post by: TonyBClubManager on February 15, 2019, 08:23:37 am
I bought VIP tickets which included the new CD. I got the email to redeem the new CD and have not received it in the mail, yet. I tried emailing the help email and it came back with a delayed delivery and then said that it could not be delivered. What do I do?

Please make sure you do not have a typo in the email. Email us at help@mellencamp.com and send your order confirmation email and we will assist!