John Mellencamp Community

MELLENCAMP.COM ANNOUNCEMENTS => Ticket & Tour Questions => Topic started by: TonyBClubManager on September 19, 2018, 08:47:15 am



Title: 2019 Ticket Presale Help
Post by: TonyBClubManager on September 19, 2018, 08:47:15 am
Here is more information about how our pre-sale works and helpful links.
Details and explanations of our ticket program, including how to get the pre sale password, is available here:
http://www.mellencamp.com/news.html?n_id=2031
Details about Premium Ticket Packages are available here:
http://www.mellencamp.com/news.html?n_id=2032

MELLENCAMP.COM PRE-SALE INSTRUCTIONS
Step 1 - Register to become a free member of the Mellencamp.com Community through the COMMUNITY page on Mellencamp.com.

Step 2 - Consult the details of your show on the TOUR page to see the date and time of your pre-sale. Click the blue information icon for complete details about your show.

Step 3 - Return to Mellencamp.com the morning of your show's pre-sale and log into the website.

Step 4 - On the TOUR page, approximately 10 minutes before the pre-sale begins, we will post a pre-sale ticket password ONLY for logged in members. You MUST REFRESH the TOUR page in your browser to see the password, it will appear in the column next to whichever show you choose.

Step 5 - Click the link to go to the online ticket seller and enter the password where required to gain access to the pre-sale and then complete your purchase.

TIP: We suggest you click the pre-sale tickets link for your show and pre-register with the ticket seller before our pre-sale begins to avoid any check out issues during your purchase.

TIP: There are often other pre-sales for John's show. You might try to find and use the passwords from those pre-sales. Credit card companies, venues, tour promoters, ticket sellers often all have their own pre-sales separate from our Mellencamp.com offering.

Typically there is a 4 ticket limit per Community Member per show (many shows on the Sad Clowns & Hillbillies tour will have a 6 ticket limit). Our pre-sale has a limited number of tickets and will likely sell out. Tickets are first come, first served and there are no guarantees that you will get a ticket through our pre-sale.
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HAVE MORE QUESTIONS? COULD NOT FIND THE ANSWER? CONTACT US:
Need help? Have questions? You will get a quicker answer using one of the following two methods.
Email help@mellencamp.com or
Post in the Tickets forum on the Community

Thanks for your email!
TonyB & SharonC - John Mellencamp's WebTeam


Title: Re: 2019 Ticket Presale Help
Post by: edhead on September 19, 2018, 09:09:37 am
New Brunswick, NJ  Feb 23    your site shows VIP packages onsale, but it links to State theater site which is not selling anything.  Maybe members of State theater only now?  but would like to know when it opens up to us mellenheads...Thanks Tony?Sharon!


Title: Re: 2019 Ticket Presale Help
Post by: Doylehouse on September 19, 2018, 09:11:36 am
Did all of this and there were no tickets at 10:01.  Something isnít right here.


Title: Re: 2019 Ticket Presale Help
Post by: TonyBClubManager on September 19, 2018, 09:47:23 am
New Brunswick, NJ  Feb 23    your site shows VIP packages onsale, but it links to State theater site which is not selling anything.  Maybe members of State theater only now?  but would like to know when it opens up to us mellenheads...Thanks Tony?Sharon!

State Theater is a very unique ticket system, look for the giant blue bar across the bottom of the browser, select the Mellencamp show from the drop down on the bottom right, put the password in and continue purchase.


Title: Re: 2019 Ticket Presale Help
Post by: TonyBClubManager on September 19, 2018, 09:47:58 am
Did all of this and there were no tickets at 10:01.  Something isnít right here.

We recommend you keep trying for tickets. No shows are yet sold out of presale tickets, but several shows did not launch on time (ticket system issues, not on our end).


Title: Re: 2019 Ticket Presale Help
Post by: TonyBClubManager on September 19, 2018, 09:52:15 am
New Brunswick, NJ  Feb 23    your site shows VIP packages onsale, but it links to State theater site which is not selling anything.  Maybe members of State theater only now?  but would like to know when it opens up to us mellenheads...Thanks Tony?Sharon!

State Theater is a very unique ticket system, look for the giant blue bar across the bottom of the browser, select the Mellencamp show from the drop down on the bottom right, put the password in and continue purchase.


Title: Re: 2019 Ticket Presale Help
Post by: ceszoke on September 19, 2018, 10:03:11 am
No presale password listed for Stifel Theater in St. Louis. Just says "other".


Title: Re: 2019 Ticket Presale Help
Post by: candk2004 on September 19, 2018, 10:05:51 am
No presale code for Nashville? Thanks for the directions though on how to register SMH


Title: Re: 2019 Ticket Presale Help
Post by: del8488 on September 19, 2018, 10:10:34 am
I successfully accessed the presale through Ticketmaster for Nashville using the password provided on this site.  However, at 10:00 AM CST which was the beginning time for the presale, it said no tickets available?  I have kept trying and still no luck.


Title: Re: 2019 Ticket Presale Help
Post by: Zathrus on September 19, 2018, 10:12:42 am
Ticketmaster is stating posted Pre-Sale Code ("other") for Rockford, IL is invalid. ??

(Note same code is working for Peoria)


Title: Re: 2019 Ticket Presale Help
Post by: candk2004 on September 19, 2018, 10:13:19 am
What was the code? 'Other". I tried that 10x. How did you get a code?


Title: Re: 2019 Ticket Presale Help
Post by: MNorris149 on September 19, 2018, 10:14:58 am
I was able to get tickets to Nashville. We wanted front row because it's going to be an early 50th birthday present for myself but every time I went to buy them they were gone. It also didn't help that the site started spinning right at 11. I thought I was going to have a nervous break down!

Anyway, looks like it's third row for us. It's the first row up from the floor so it's not a bad spot!
Lisa in Georiga


Title: Re: 2019 Ticket Presale Help
Post by: candk2004 on September 19, 2018, 10:18:07 am
I was able to get tickets to Nashville. We wanted front row because it's going to be an early 50th birthday present for myself but every time I went to buy them they were gone. It also didn't help that the site started spinning right at 11. I thought I was going to have a nervous break down!

Anyway, looks like it's third row for us. It's the first row up from the floor so it's not a bad spot!
Lisa in Georiga

Can you share a code for Nashville please?


Title: Re: 2019 Ticket Presale Help
Post by: MNorris149 on September 19, 2018, 10:18:59 am
it's other


Title: Re: 2019 Ticket Presale Help
Post by: edhead on September 19, 2018, 10:20:30 am
New Brunswick, NJ  Feb 23    your site shows VIP packages onsale, but it links to State theater site which is not selling anything.  Maybe members of State theater only now?  but would like to know when it opens up to us mellenheads...Thanks Tony?Sharon!

State Theater is a very unique ticket system, look for the giant blue bar across the bottom of the browser, select the Mellencamp show from the drop down on the bottom right, put the password in and continue purchase.

Yeah took me while of trying to figure it out, but finally got it,  Thanks! 


Title: Re: 2019 Ticket Presale Help
Post by: TonyBClubManager on September 19, 2018, 10:31:44 am
No presale password listed for Stifel Theater in St. Louis. Just says "other".

The presale password/code for all fan club presales is the word other as in the title of John's new album Other People's Music.

I'll give you a hint to think about that title for the other presale passwords over the next few days....


Title: Re: 2019 Ticket Presale Help
Post by: TonyBClubManager on September 19, 2018, 10:32:28 am
I successfully accessed the presale through Ticketmaster for Nashville using the password provided on this site.  However, at 10:00 AM CST which was the beginning time for the presale, it said no tickets available?  I have kept trying and still no luck.


Please keep trying, it is very typical that all tickets get requested when the show goes live, but a huge percentage of those do not get purchase and then cycle back through for being requested/purchased again. It's frustrating but with a limited number of tickets it is what happens. Not uncommon for you to get tickets several hours after presale started when at the first 5 minutes it told you none were available.


Title: Re: 2019 Ticket Presale Help
Post by: Doylehouse on September 19, 2018, 10:33:38 am
Did all of this and there were no tickets at 10:01.  Something isnít right here.

We recommend you keep trying for tickets. No shows are yet sold out of presale tickets, but several shows did not launch on time (ticket system issues, not on our end).

Got in at 10:25.  All good!