John Mellencamp Community

MELLENCAMP.COM ANNOUNCEMENTS => Ticket & Tour Questions => Topic started by: sharonc on February 17, 2017, 04:41:28 pm



Title: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: sharonc on February 17, 2017, 04:41:28 pm
Post your questions about the 2017 Summer tour in this thread!


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: Happy on February 17, 2017, 06:19:01 pm
Hi! I read that JM is going to play in Connecticut, my home state, this summer. Do you have any idea where the show is or the date yet? Just want to make sure I'm in CT when he is!  Thank you.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: akwolfe on February 18, 2017, 12:48:28 pm
At what point will the pre-sale password be distributed for the kick off show in Denver?


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: silkbandanas on February 18, 2017, 03:50:31 pm
So then, can folk with non US/Canadian addresses still order VIP tickets?


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: TonyBClubManager on February 18, 2017, 07:11:07 pm
At what point will the pre-sale password be distributed for the kick off show in Denver?

Here is more information about how our pre-sale works and helpful links.

Details and explanations of our ticket program, including how to get the pre sale password, is available here:
http://www.mellencamp.com/news.html?n_id=2031


Details about Premium Ticket Packages are available here:
http://www.mellencamp.com/news.html?n_id=2032





MELLENCAMP.COM PRE-SALE INSTRUCTIONS


Step 1 - Register to become a free member of the Mellencamp.com Community through the COMMUNITY page on Mellencamp.com.

 Step 2 - Consult the details of your show on the TOUR page to see the date and time of your pre-sale. Click the blue information icon for complete details about your show.

 Step 3 - Return to Mellencamp.com the morning of your show's pre-sale and log into the website.

 Step 4 - On the TOUR page, approximately 10 minutes before the pre-sale begins, we will post a pre-sale ticket password ONLY for logged in members. You MUST REFRESH the TOUR page in your browser to see the password, it will appear in the column next to whichever show you choose.

 Step 5 - Click the link to go to the online ticket seller and enter the password where required to gain access to the pre-sale and then complete your purchase.

 TIP: We suggest you click the pre-sale tickets link for your show and pre-register with the ticket seller before our pre-sale begins to avoid any check out issues during your purchase.

 TIP: There are often other pre-sales for John's show. You might try to find and use the passwords from those pre-sales. Credit card companies, venues, tour promoters, ticket sellers often all have their own pre-sales separate from our Mellencamp.com offering.

 Typically there is a 4 ticket limit per Community Member per show (many shows on the Plain Spoken tour will have a 6 ticket limit). Our pre-sale has a limited number of tickets and will likely sell out. Tickets are first come, first served and there are no guarantees that you will get a ticket through our pre-sale.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: TonyBClubManager on February 18, 2017, 07:16:12 pm
So then, can folk with non US/Canadian addresses still order VIP tickets?

That will depend on the ticket system for each individual show, but my expectation is that most likely it would not let you buy if you are foreign


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: TonyBClubManager on February 19, 2017, 10:28:36 am
Hi! I read that JM is going to play in Connecticut, my home state, this summer. Do you have any idea where the show is or the date yet? Just want to make sure I'm in CT when he is!  Thank you.

We do not have the confirmed details. We are expecting it to be on the August tour.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: brockp1234 on February 19, 2017, 09:30:37 pm
The tour date page shows the Atlanta presale occurring on the day of the show (though the thought of purchasing at 1 am day of show is certainly unique and exciting!).

Hopefully this will be corrected soon, and it looks like a few other dates have day of show on sales.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: nodmeister on February 20, 2017, 01:18:19 am
The sale dates for Saratoga are also the same day as the show. When is that likely to be updated to the actual sale date?


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: Swell67 on February 20, 2017, 03:22:22 am
I am sad to see that as a foreigner I cannot buy tickets - I am going to be in the states when John is touring - I was so excited that finally I am going to be able to see him...and again I will not. Please let us know if this changes as I cannot see John ever returning to Australia after the debacle of last year.
Thanks for your time :)


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: silkbandanas on February 20, 2017, 03:00:48 pm
I am sad to see that as a foreigner I cannot buy tickets - I am going to be in the states when John is touring - I was so excited that finally I am going to be able to see him...and again I will not. Please let us know if this changes as I cannot see John ever returning to Australia after the debacle of last year.
Thanks for your time :)

Don't think there is any problem buying tickets, it's just that you can't purchase VIP tix as they come with a merch package that they won't post overseas.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: TonyBClubManager on February 21, 2017, 08:40:01 am
I am sad to see that as a foreigner I cannot buy tickets - I am going to be in the states when John is touring - I was so excited that finally I am going to be able to see him...and again I will not. Please let us know if this changes as I cannot see John ever returning to Australia after the debacle of last year.
Thanks for your time :)

Because the VIP packages include shipped merchandise I think being a foreign buyer might mean you might not get the items, but if the ticket system is able sell you the ticket you should be able to at least use that.

My suggestion would be to call the box office at the venue of the show you want to attend and ask them how their ticket system works.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: TonyBClubManager on February 21, 2017, 08:41:37 am
The sale dates for Saratoga are also the same day as the show. When is that likely to be updated to the actual sale date?

Our system uses the show date as the ticket on sale date until we have the true onsale date. We do not have any indication of when we will know, but we will update the TOUR page and announce the on sale date in our email newsletter and social media pages once we have a confirmed date!


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: TonyBClubManager on February 21, 2017, 08:41:53 am
The tour date page shows the Atlanta presale occurring on the day of the show (though the thought of purchasing at 1 am day of show is certainly unique and exciting!).

Hopefully this will be corrected soon, and it looks like a few other dates have day of show on sales.

Our system uses the show date as the ticket on sale date until we have the true onsale date. We do not have any indication of when we will know, but we will update the TOUR page and announce the on sale date in our email newsletter and social media pages once we have a confirmed date!


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: brockp1234 on February 21, 2017, 10:56:09 am
The tour date page shows the Atlanta presale occurring on the day of the show (though the thought of purchasing at 1 am day of show is certainly unique and exciting!).

Hopefully this will be corrected soon, and it looks like a few other dates have day of show on sales.

Our system uses the show date as the ticket on sale date until we have the true onsale date. We do not have any indication of when we will know, but we will update the TOUR page and announce the on sale date in our email newsletter and social media pages once we have a confirmed date!

Thank you sir!


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: walkforever on February 21, 2017, 01:36:07 pm
Any plans for a uk/European leg ?


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: TonyBClubManager on February 21, 2017, 01:40:44 pm
Any plans for a uk/European leg ?

John does not plan to tour outside of North America in 2017


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: nodmeister on February 21, 2017, 02:24:47 pm
The sale dates for Saratoga are also the same day as the show. When is that likely to be updated to the actual sale date?

Our system uses the show date as the ticket on sale date until we have the true onsale date. We do not have any indication of when we will know, but we will update the TOUR page and announce the on sale date in our email newsletter and social media pages once we have a confirmed date!

Thank you! I have family travelling from abroad for this show so, super keen to get tickets :)


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: dboling on February 21, 2017, 11:23:04 pm
How much are the VIP front row tickets?  No price listed.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: TonyBClubManager on February 22, 2017, 07:27:13 am
How much are the VIP front row tickets?  No price listed.

It differs by show. If you head to the TOUR page and click the blue i button next to your show in the tour date grid there are all of the ticket details we know, including prices for the VIP packages.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: wenfen on February 22, 2017, 10:03:28 am
Why No Atlanta pre-sale Code???


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: sharonc on February 22, 2017, 10:05:01 am
Why No Atlanta pre-sale Code???

Atlanta's on sales are still TBD


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: wenfen on February 22, 2017, 10:06:59 am
Why is Atlanta show still NOT on Sale today or No Pre-Sale Code??? :'(


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: sharonc on February 22, 2017, 10:11:11 am
Why is Atlanta show still NOT on Sale today or No Pre-Sale Code??? :'(


Atlanta's pre sale and on sale are still TBD. Keep watching the tour page for updates!


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: klimarchi on February 22, 2017, 11:04:31 am
Never received Fan Club email for presale for Forest Hills, NY


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: jmellencampfan on February 22, 2017, 11:04:45 am
Are cameras allowed at the shows?  Specifically the St. Augustine show?  The venue says they are as long as the artist says ok... Just a regular point and shoot camera, nothing fancy.  Don't want to get to the gate and then have to go back to the car because they are not allowed.
Thanks for any info!  Can't wait for the show!!   ;D


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: sharonc on February 22, 2017, 11:16:49 am
Never received Fan Club email for presale for Forest Hills, NY

Here is more information about how our pre-sale works and helpful links.

Details and explanations of our ticket program, including how to get the pre sale password, is available here:
http://www.mellencamp.com/news.html?n_id=2031

Details about Premium Ticket Packages are available here:
http://www.mellencamp.com/news.html?n_id=2032


MELLENCAMP.COM PRE-SALE INSTRUCTIONS

Step 1 - Register to become a free member of the Mellencamp.com Community through the COMMUNITY page on Mellencamp.com.

Step 2 - Consult the details of your show on the TOUR page to see the date and time of your pre-sale. Click the blue information icon for complete details about your show.

Step 3 - Return to Mellencamp.com the morning of your show's pre-sale and log into the website.

Step 4 - On the TOUR page, approximately 10 minutes before the pre-sale begins, we will post a pre-sale ticket password ONLY for logged in members. You MUST REFRESH the TOUR page in your browser to see the password, it will appear in the column next to whichever show you choose.

Step 5 - Click the link to go to the online ticket seller and enter the password where required to gain access to the pre-sale and then complete your purchase.

TIP: We suggest you click the pre-sale tickets link for your show and pre-register with the ticket seller before our pre-sale begins to avoid any check out issues during your purchase.

TIP: There are often other pre-sales for John's show. You might try to find and use the passwords from those pre-sales. Credit card companies, venues, tour promoters, ticket sellers often all have their own pre-sales separate from our Mellencamp.com offering.

Typically there is a 4 ticket limit per Community Member per show (many shows on the Sad Clowns & Hillbillies tour will have a 6 ticket limit). Our pre-sale has a limited number of tickets and will likely sell out. Tickets are first come, first served and there are no guarantees that you will get a ticket through our pre-sale.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: sharonc on February 22, 2017, 11:18:32 am
Are cameras allowed at the shows?  Specifically the St. Augustine show?  The venue says they are as long as the artist says ok... Just a regular point and shoot camera, nothing fancy.  Don't want to get to the gate and then have to go back to the car because they are not allowed.
Thanks for any info!  Can't wait for the show!!   ;D

For the past couple of tours John has been adamant about a NO CAMERA policy and that is including cell phones.  It is very distracting to him, so I cam going to assume no camera's this time too! 


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: slabbey on February 22, 2017, 01:22:55 pm
I did not receive the presale code to purchase tickets.  How do I receive.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: sharonc on February 22, 2017, 01:43:24 pm
I did not receive the presale code to purchase tickets.  How do I receive.

MELLENCAMP.COM PRE-SALE INSTRUCTIONS

Step 1 - Register to become a free member of the Mellencamp.com Community through the COMMUNITY page on Mellencamp.com.

Step 2 - Consult the details of your show on the TOUR page to see the date and time of your pre-sale. Click the blue information icon for complete details about your show.

Step 3 - Return to Mellencamp.com the morning of your show's pre-sale and log into the website.

Step 4 - On the TOUR page, approximately 10 minutes before the pre-sale begins, we will post a pre-sale ticket password ONLY for logged in members. You MUST REFRESH the TOUR page in your browser to see the password, it will appear in the column next to whichever show you choose.

Step 5 - Click the link to go to the online ticket seller and enter the password where required to gain access to the pre-sale and then complete your purchase.

TIP: We suggest you click the pre-sale tickets link for your show and pre-register with the ticket seller before our pre-sale begins to avoid any check out issues during your purchase.

TIP: There are often other pre-sales for John's show. You might try to find and use the passwords from those pre-sales. Credit card companies, venues, tour promoters, ticket sellers often all have their own pre-sales separate from our Mellencamp.com offering.

Typically there is a 4 ticket limit per Community Member per show (many shows on the Sad Clowns & Hillbillies tour will have a 6 ticket limit). Our pre-sale has a limited number of tickets and will likely sell out. Tickets are first come, first served and there are no guarantees that you will get a ticket through our pre-sale.



Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: KeithKirkpatrick on February 22, 2017, 05:05:25 pm
On the tour tab, it says there are $15 tickets for the show in Lenox, Massachusetts but when I use the code on the ticket seller's website the cheapest opton is $35. Can someone please explain this?


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: TonyBClubManager on February 22, 2017, 05:56:45 pm
On the tour tab, it says there are $15 tickets for the show in Lenox, Massachusetts but when I use the code on the ticket seller's website the cheapest opton is $35. Can someone please explain this?

We publish the prices we are given by the tour promoter. It's possible the $15 tickets are only available through box office, or are only for students. I suggest calling the box office at the venue, they will have the most information.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: Mush71 on February 23, 2017, 08:09:04 am
Presale code is not working! Anyone else having this problem?


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: imaflagal on February 23, 2017, 01:42:41 pm
I have 2 tickets for sale to the St. Augustine concert on June 24th...Section 101, Row D, Seats 11 and 12. Will sell for what I paid for them...$249 each. Any takers or suggestions on how to sell these tickets??? Thanks!!


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: Lorihellen on February 23, 2017, 06:30:41 pm
i bought tickets for the NY show through the pre sale yesterday.  I received a confirmation email from AXS.  My credit card was never charged so i logged into AXS today to check and it says i have no upcoming events.  HELP please.   I have been on hold for AXS for an hour.  No one is picking up and I want my tickets, they are 9th row!


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: MNorris149 on March 09, 2017, 08:32:42 am
Hi Sharon and Tony
I see the pre-sale date for Atlanta posted now but there is still no price for the front row or regular diamond packages. Any updates on those or is Chastain one of those places where we won't be able to get them?

Thanks!
Lisa Norris
Georgia


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: TonyBClubManager on March 11, 2017, 10:39:04 am
Hi Sharon and Tony
I see the pre-sale date for Atlanta posted now but there is still no price for the front row or regular diamond packages. Any updates on those or is Chastain one of those places where we won't be able to get them?

Thanks!
Lisa Norris
Georgia

Front row packages are not possible in Atlanta. Here are the details:

PACKAGE PRICES (PLEASE NOTE ONE PACKAGE = ONE TICKET)
 
         $199.00 THE DIAMOND VIP PACKAGE (VIP1)
 
PACKAGE DESCRIPTIONS
 
THE DIAMOND VIP PACKAGE
 
One Amazing Top Price Reserved Ticket *
One Exclusive, Limited Edition John Mellencamp Sad Clowns and Hillbillies Tour Lithograph
         Each Limited Edition Tour Lithograph Printed on Heavy Weight, Acid Free Fine Art Paper
Sad Clowns and Hillbillies VIP Merchandise
         One Exclusive John Mellencamp VIP Gift (Created Exclusively for VIP Package Purchasers)
         One Commemorative VIP Tour Laminate & Matching Lanyard
 
VIP PACKAGE DISCLAIMERS
 
All sales are final. There are no refunds or exchanges under any circumstances. All packages and package contents (including will-call tickets) are non-transferable. VIP merchandise will be shipped directly to each package purchaser, some exceptions may apply. VIP merchandise is not required for venue entry. Delivery of VIP merchandise could occur after event date. Please make sure to consider this before you decide to purchase a package. Information provided at the time of purchase (name, address, e-mail, etc.) is the same information that will be utilized for shipping and individual contact requirements where applicable. Package purchases are restricted to U.S. & Canadian addresses only. Merchandise will not be shipped outside of the U.S. or Canada under any circumstances. The artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase. Commemorative VIP laminates are for commemorative purposes only. The VIP laminate does not gain or authorize access into the venue, VIP or any backstage areas.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: Swell67 on March 14, 2017, 05:05:10 am
Because the VIP packages include shipped merchandise I think being a foreign buyer might mean you might not get the items, but if the ticket system is able sell you the ticket you should be able to at least use that.

My suggestion would be to call the box office at the venue of the show you want to attend and ask them how their ticket system works.

Thanks for the info - I would more than likely want the VIP - surely they could keep such things at the venue to be picked up or sent to the hotel I am staying at. Once a shw appears that I can go to then I will contact them in advance - cheers and kepp doing the great work there - SW


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: mswlisa1 on March 17, 2017, 09:48:37 am
So psyched about the new tour  and his first concert at Ravinia (Chicago area shows)  been awhile since I have seen him live, the diamond packages say reserved seating anyone one know what types of seats these are?  Although what I can gather these wont be available for The Ravinia Shows.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: TonyBClubManager on March 19, 2017, 09:16:23 am
So psyched about the new tour  and his first concert at Ravinia (Chicago area shows)  been awhile since I have seen him live, the diamond packages say reserved seating anyone one know what types of seats these are?  Although what I can gather these wont be available for The Ravinia Shows.

No VIP packages will be offered by Mellencamp.com for Ravinia. We suggest reaching out to them directly to see what kinds of memberships/access they offer for their donors.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: lplrob on April 03, 2017, 01:08:57 pm
Pre sale codes for Saratoga Mountain Winery?


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: hollywoodjeff87 on June 07, 2017, 12:11:02 am
Does Lily and Madeline have their own opening act set or do they just accompany Carlene Carter during her opening set?


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: walktall2010 on June 07, 2017, 12:24:16 am
Does Lily and Madeline have their own opening act set or do they just accompany Carlene Carter during her opening set?

They just accompany Carlene and then join John for 5-6 songs. Read their insights on the tour here: http://www.indianapolismonthly.com/arts-culture/lily-madeleine-talk-touring-mellencamp/


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: hollywoodjeff87 on June 08, 2017, 03:41:12 pm
Has anyone received their Diamond vip or front row vip Merchandise package yet?


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: TonyBClubManager on June 09, 2017, 06:42:23 am
Has anyone received their Diamond vip or front row vip Merchandise package yet?

The items have begun shipping earlier this week so they should start arriving soon for the first shows.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: Swell67 on June 14, 2017, 08:36:33 pm
Just wanting to know - will any more dates announced for the US tour?
Secondly - any chance there will an announcement for an Australian tour - this CD / album is extraordinary and it would be great to witness John performing some of the od and new songs live.
Thanks Syl


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: imaflagal on June 15, 2017, 05:01:00 pm
Has anyone been receiving their VIP merchandise before the concerts? Also, I still have 2 awesome tickets for sale for the 6/24 show in St. Augustine Fl. Pit 1, 4th row!! They are listed on Facebook and StubHub.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: hollywoodjeff87 on June 17, 2017, 12:41:34 am
I emailed AEG, who is in charge of the VIP packages and they just emailed me back with a general statement saying that my merchandise for the vip package is in the process of being shipped.


Title: Re: Sad Clowns & Hillbillies Tour Ticket Questions
Post by: Aeroplane2 on July 18, 2017, 08:59:49 am
Are the songs for each set in the concert the same each tour date/location or how does John choose his songs per set?  Does he ever divert from the set line up at the last minute?