John Mellencamp Community

MELLENCAMP.COM ANNOUNCEMENTS => Ticket & Tour Questions => Topic started by: ssolomon on October 12, 2010, 07:12:48 am



Title: premium package items
Post by: ssolomon on October 12, 2010, 07:12:48 am
Hi, I was wondering how we obtain the items we purchased with the premium ticket packages. We purchased 4 of the premium seats for the Pittsburgh show. The tickets arrived within a week, but unsure with other items. Thank you


Title: Re: premium package items
Post by: TonyBClubManager on October 12, 2010, 07:42:10 am
Hi, I was wondering how we obtain the items we purchased with the premium ticket packages. We purchased 4 of the premium seats for the Pittsburgh show. The tickets arrived within a week, but unsure with other items. Thank you

The package item redemption emails for the non ticketmaster shows (Pittsburgh for one) have not been sent out yet due to data export limitations. Once sales for your show have closed the redemption emails will go out (to confirm your shirt size, mailing address etc).


Title: Re: premium package items
Post by: tattudemellenhead on October 14, 2010, 11:40:01 am
Hi Tony! I had emailed FanFire inquiring if there was an estimated ship date on the premium pkg goodies, but have gotten no reply. Any insight or insider info to offer?  Thanks!


Title: Re: premium package items
Post by: walktall2010 on October 14, 2010, 12:33:18 pm
Will any of these premium package items be available for sale individually in the Fanfire store? I know the vinyl edition of the new album is already available, but what about the poster, t-shirt and other items? Thanks.


Title: Re: premium package items
Post by: TonyBClubManager on October 15, 2010, 11:02:57 am
Hi Tony! I had emailed FanFire inquiring if there was an estimated ship date on the premium pkg goodies, but have gotten no reply. Any insight or insider info to offer?  Thanks!

The items are still being designed and manufactured. It's the nature of the business for this stuff to happen immediately before the tour. So I would not expect the first leg people, especially on the first few weeks of the tour, to get their items before the show.

If I get updates I will post them when the items start to ship.

Thanks
Tony


Title: Re: premium package items
Post by: TonyBClubManager on October 15, 2010, 11:06:51 am
Will any of these premium package items be available for sale individually in the Fanfire store? I know the vinyl edition of the new album is already available, but what about the poster, t-shirt and other items? Thanks.

That is unclear at this time. The shirt probably will NOT be available as it will likely be an alternate design of a shirt available at the tours. The laminate won't be available for sale. The poster is iffy depending on how much John likes the final design, if it is liked enough an unnumbered version might be sold at shows.


Title: Re: premium package items
Post by: tattudemellenhead on October 16, 2010, 07:02:24 pm
Thank you for the info Tony!!   :)


Title: Re: premium package items
Post by: thaddix on October 26, 2010, 06:04:26 pm
Yes, I too was wondering when we were going to get these items.  I don't recall receiving an email asking for my size.  How would I go about getting these items that I am suppose to get with the purchase of the VIP package?  Any info would be great considering the concert is next week :(

Tracey


Title: Re: premium package items
Post by: walktall2010 on October 26, 2010, 10:47:55 pm
Yes, I too was wondering when we were going to get these items.  I don't recall receiving an email asking for my size.  How would I go about getting these items that I am suppose to get with the purchase of the VIP package?  Any info would be great considering the concert is next week :(

Tracey

Tony said above that the people who bought tickets on the early part of the first leg probably won't have their items before their show arrives.


Title: Re: premium package items
Post by: TonyBClubManager on October 27, 2010, 07:26:11 am
Yes, I too was wondering when we were going to get these items.  I don't recall receiving an email asking for my size.  How would I go about getting these items that I am suppose to get with the purchase of the VIP package?  Any info would be great considering the concert is next week :(

Tracey

Whether or not you were sent the redemption email depends on your show. If your show was a ticketmaster show the email was sent to you a few days after our purchase.

If your show was NOT sold by Ticketmaster you should get your email about 2 weeks before your show.

NO packages items have been mailed yet. They are being produced now as their designs were just approved by everyone involved, that is the nature of the merchandise business. I hopefully will be notified when they start shipping. I am hoping by end of next week items will start shipping, but that is a guess.


Title: Re: premium package items
Post by: bucketlist on October 28, 2010, 08:47:14 pm
I bought 2 VIP packages in August for the Cincinnati show. I just received an email last night about how to get my packages! The concert is Monday!! So needless to say my packages will not be here before the concert!! You would think that we would have them before the show especially the T-shirts. I am sure they will be selling t-shirts at the show!! It seems that for $250.00 for each package we would have these things before anyone!!   









Title: Re: premium package items
Post by: mellenheadinohio on October 28, 2010, 09:34:54 pm
if it's like past similar packages (i.e. shindig seats), the t-shirts available in the packages are not like t-shirts sold at the concerts and in the store.  similar maybe, but not exactly the same


Title: Re: premium package items
Post by: mickey18 on October 30, 2010, 11:49:54 pm
Tony,

I'm going to the STL show next weekend used Metro Tix. I haven't received any emails on my package.

Mickey


Title: Re: premium package items
Post by: TonyBClubManager on October 31, 2010, 06:16:31 pm
Tony,

I'm going to the STL show next weekend used Metro Tix. I haven't received any emails on my package.

Mickey

I have an email in checking on them, I don't believe those emails have gone out yet due to our people not getting the list of ticket buyers from the ticket seller.
Tony


Title: Re: premium package items
Post by: taz7676 on November 01, 2010, 05:16:14 pm
Going to South Bend in less than 2 weeks and just received the email for the premium pkgs
Friday 10/29.(non TM) But for the Chicago shows, the email came within a week. And how did the first person in this thread get premium tickets in the mail? Thought they were all 'will call".


Title: Re: premium package items
Post by: tattudemellenhead on November 02, 2010, 10:08:16 am
As always, thank you to everyone involved in the fan club and ticket process, your hard work is very much appreciated and I know you guys are still working diligently.  :)    I just wanted to note that I have recieved my emails re: premium package items.  Thanks again and just counting down to the shows now.  ;)


Title: Re: premium package items
Post by: cmsuess on November 04, 2010, 10:47:18 am
attended the show in cincinnati . it was fantastic. purchased the vip package. have not been able to download the mp3. never received a follow-up email. Also, when will the vip items ship for that concert?


Title: Re: premium package items
Post by: TonyBClubManager on November 05, 2010, 07:10:43 am
attended the show in cincinnati . it was fantastic. purchased the vip package. have not been able to download the mp3. never received a follow-up email. Also, when will the vip items ship for that concert?

Concerts in 2010 don't get the MP3 album download included with your ticket.

If you redeemed your Premium Package codes that you should have gotten via email the items will be shipping any day now. I think there was only one last piece that we were waiting on to get back from the manufacturer.


Title: Re: premium package items
Post by: oberturn on November 17, 2010, 02:02:41 pm
Anyone have an idea of what the shirts will look like?  I want to buy some tour shirts from fanfire but I don't want to buy one that is too similar to the several that I will be getting from buying premium tickets. 

I am a little disappointed the packages have not been sent out a little sooner so I could wear mine for the Minneapolis shows next week.   :)  I know everyone is doing their best to get them done and sent.  Also, didn't get an e-mail back from fanfire when I inquired about the timing. 


Title: Re: premium package items
Post by: mellenheadinohio on November 17, 2010, 02:37:17 pm
they should be coming any day i would think.  a fellow mellenhead in CA who came in for the opening shows received hers yesterday.  i'm hoping the east coast isn't far behind!  (although i just checked my order status and it's showing nothing still)


Title: Re: premium package items
Post by: TonyBClubManager on November 18, 2010, 09:17:26 am
Anyone have an idea of what the shirts will look like?  I want to buy some tour shirts from fanfire but I don't want to buy one that is too similar to the several that I will be getting from buying premium tickets. 

I am a little disappointed the packages have not been sent out a little sooner so I could wear mine for the Minneapolis shows next week.   :)  I know everyone is doing their best to get them done and sent.  Also, didn't get an e-mail back from fanfire when I inquired about the timing. 

Packages are supposed to be going out now, so please everyone post when you receive them.

The shirt is supposed to be totally different than any other shirt sold at the shows, it has a bigger version of the marquee style logo on the coffee mug in red.


Title: Re: premium package items
Post by: tattudemellenhead on November 18, 2010, 12:34:20 pm
Thanks for the update Tony.....good idea of everyone to post as they recieve, maybe they can also indicate which show they are receiving thier premium items from, that way to give the fellow show goers an idea if they should be getting thiers as well. Thanks to all!! ;)


Title: Re: premium package items
Post by: mellenheadinohio on November 18, 2010, 01:50:48 pm
leigh got hers on monday from the 10/30 bloomington show


Title: Re: premium package items
Post by: oberturn on November 20, 2010, 07:26:33 pm
I got all of my packages today!  The shirt is nice and very soft.  I am wearing it now and have the laminate on waiting for the MN shows on Monday and Tuesday.  It has been so long since JM was here.  I am really excited.  Not sure I will be able to focus at work on Monday.  Thanks Tony and everyone that was involved with getting the great packages out!  They are really sweet.