John Mellencamp Community

MELLENCAMP.COM ANNOUNCEMENTS => Tech Support => Topic started by: TonyBClubManager on August 07, 2010, 08:58:54 pm



Title: Trouble Recovering User Name/Password?
Post by: TonyBClubManager on August 07, 2010, 08:58:54 pm
Here are some tips for how to recover your user name and password for use on the Mellencamp.com Community.

If you were a registered member of our sites before (such as ClubCherryBomb.net) you probably already have a user name and password.

Start by going to http://www.mellencamp.com/community.html

RECOVERING YOUR USER NAME
Click the link "Forget Your Username?" and put in the email address you would have registered with us in the past with.

Check your inbox for that email address in a few minute and return to the page above.

Try logging in with that user name we emailed and your password.

RECOVERING YOUR PASSWORD
If you do not know your password click "Forget Your Password?" and enter in your user name and the email address we have on file. You will get another email with a new password emailed to you. Use that password and your user name to log into the site!

Please note we currently don't have a method for you to change the password the system generated for you so be sure to save it.

ALTERNATE - SIGN UP FROM SCRATCH WITH NEW EMAIL ADDRESS
An alternative to the above is if you have a different email address would be to sign up as a new user using your other email address and pick out a new user name.

If you need further help please email help@mellencamp.com

Thanks
TonyB - Manager, Mellencamp.com